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Donna Cutting
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Red Carpet Customer Service
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Donna Cutting, CSP is the author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008). She is a sought keynote speaker, trainer and consultant - helping organizations improve their bottom line through delivering extraordinary service experiences. She's a Certified Speaking Professional, a designation held by less than 600 people in the International Federation for Professional Speakers.
Her areas of expertise include red-carpet customer service and employee engagement.
Hire Donna to:
Keynote your upcoming conference - great content and great fun!
Train your employees to deliver red-carpet customer experiences.
Train your supervisors/managers to engage your employees in delivering extraordinary service experiences.
Design and Develop your customer service and/or employee engagement training program.
Work with your company in a consultative capacity to help you design, develop, implement and sustain your red-carpet customer experience, which will earn you repeat customers and referrals - giving you a better bottom line.
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